NaLA Releases Findings from Annual Consumer Survey
NaLA’s Annual Consumer Survey sheds light on life without the Affordable Connectivity Program (ACP). Results from over 68,000 respondents, collected between November 1 and 20, 2024, highlight the critical need for the Lifeline and ACP programs to connect low-income households. This year, NaLA’s survey also included more than 30,000 personal testimonies from Lifeline and/or former…
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NaLA asks the Supreme Court to reverse Fifth Circuit’s Decision on USF
On January 16, 2025 NaLA, joined by the AARP and AARP Foundation, submitted an amicus brief to the Supreme Court in support of the Universal Service Fund (USF) and its funding mechanism. The brief urged the court to reverse the Fifth Circuit’s decision last year to strike down the USF. If the Supreme Court upholds…
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NaLA Submits Comments to Senate Universal Service Fund Working Group
As the only ecosystem-based organization focused on ensuring that low-income Americans have sustainable, affordable access to essential communications services, NaLA has submitted comments to the Senate Universal Service Fund (USF) Working Group focused on ensuring that low-income Americans have sustainably affordable access to essential communications each and every month. NaLA’s members include service providers, distributors,…
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NaLA asks the FCC to support survivors of domestic and sexual violence
On April 12, NaLA submitted comments to the FCC on its Notice of Proposed Rulemaking to implement requirements of the Safe Connections Act. The comments urge the FCC to designate the Lifeline program as the program to provide emergency communications for qualifying survivors suffering from financial hardship because: Lifeline is a permanent solution reliably funded…
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NaLA releases findings from 2022 Annual Consumer Survey
NaLA’s Annual Survey of Lifeline and Affordable Connectivity Program subscribers – conducted between November 21 and December 8, 2022 provides insights into consumer demographics and experiences with FCC internet subsidy programs. The survey results indicate that low-income consumers use Lifeline and/or ACP service to connect to family and to access other government programs, healthcare, jobs…
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Listen to NaLA Board Member, Danielle Perry, talk about Lifeline and ACP on “The Divide” Podcast
Danielle Perry, NaLA Board Member and chief compliance officer at TruConnect, joins host Nicole Ferraro on The Divide, a podcast from Light Reading, to talk about how the company is keeping customers connected through the federal government’s Lifeline program and the Affordable Connectivity Program (ACP). The episode covers discussions about Lifeline and the Affordable Connectivity…
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Affordable Lifeline Service is at Risk for Low-Income Americans
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Minimum Service Standard Proposal by FCC Threatens Low Income Access to Wireless Connectivity
FCC Releases Statement on Plans for December 2020 Minimum Service Standard Increase Last week, Federal Communications Commission Chairman Ajit Pai released a statement regarding changes to minimum service standards within the Lifeline program. “Starting Dec. 1, Lifeline’s mobile carriers will have to offer 4.5 GB of data each month, up from 3 GB,” Chairman Pai…
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FCC Must Act Now to Prevent Disruption in Lifeline Service for Millions of Low-Income Americans and Hundreds of Thousands of Veterans
KENNETT SQUARE, PA. (PRWEB) OCTOBER 1, 2020 Members of the National Lifeline Association (NaLA) urge the Federal Communications Commission (FCC) to prevent the disruption of essential Lifeline-supported service for low-income Americans, particularly low-income veterans. Unless the FCC acts now to prevent untenable increases in mobile broadband service levels without any increase in support amounts, most…
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FCC Supports Lifeline Participants with COVID-19 Order
FCC releases COVID-19 Order placing a 60 day waiver on recertification and reverification. The FCC delays launch of RAD Database 60 days beyond target date.
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