Member News

2019 NaLA Annual Conference Keynote Speaker

Coach Bruce Babashan | Your Corner Man We were very honored to have Coach Bruce Babashan come to our conference this year and deliver an incredible speech to our attending members. Bruce's experience as an accomplished boxing trainer and former senior executive in corporate America brought a unique perspective to the importance of resilience and... READ MORE

National Lifeline Association Names Q Link Wireless CEO To Board of Directors

KENNETT SQUARE, PA. (PRWEB) JUNE 06, 2019 The National Lifeline Association (NaLA) announced today it has appointed Issa Asad, founder and CEO of Florida-based Q Link Wireless to the organization’s board of directors. NaLA is the only organization focused on advancing the interests of Lifeline recipients, providers, and program advocates. Lifeline, the federally-run program that provides…

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John Heitmann Presents: “Federal Communication Commission (FCC) & Washington Update”

About Federal Communication Commission (FCC) & Washington Update: This NaLA Talk focuses on the recent Lifeline activity on The Hill, with a specific focus on the Lifeline D.C. Circuit, rulemaking, optics, and current issues. Additional topics include the National Verifier, minimum service standards, WFA (Waste, Fraud, & Abuse), and program goals. View John Heitmann’s NaLA…

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Kim Lehrman Presents: “Regulatory and Governmental Affairs Committee Introduction”

About Regulatory and Governmental Affairs Committee (RAGAC) Introduction: Kim Lehrman shares how the Regulatory and Governmental Affairs Committee (RAGAC) supports Lifeline business and how you can become involved in building strategy and creating a unified voice that increases our organizational reach. View Kim Lehrman’s NaLA Talk here. About Kim Lehrman: Kim Lehrman has been President…

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Anne Turner Presents: “NaLA In Review”

About “NaLA In Review”: In this NaLA Talk, Anne Turner of CGM discusses recent movement from USAC regarding the NLAD National Verifier & 2018-2019 audits. View Anne Turner’s NaLA Talk here. About Anne Turner: Anne Turner is a Lifeline Advocate and former Director of Compliance and Client Services at Telecom software development firm, CGM. Since…

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2019 NaLA Annual Conference: “NaLA Agent Certification Program”

About “NaLA Agent Certification Program” Panel Session: This panel discussion covers the NaLA Agent Certification Program (ACP), including a review of how the vision of the program supports Lifeline, recent developments, and an outlook at 2019 and beyond. View the “NaLA Agent Certification Program” Panel Session here. About Moderator, Ali Badran: Ali Badran, Chief Executive…

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David B. Dorwart Presents: “2019 Opening Remarks”

About “2019 Opening Remarks”: In this presentation, NaLA Chairman David B. Dorwart reviews the vision and mission of the organization, with emphasis on the importance of unity amongst all members in the Lifeline industry. This presentation also covered NaLA’s victories in 2018 and looks at the future of the Lifeline program in 2019 and beyond….

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Josh Guyan Presents: “California Lifeline”

About “California Lifeline” Josh Guyan discusses how California LifeLine is an important piece of the Lifeline market. This presentation addresses NaLA’s efforts to advocate for our program priorities with the State of California Legislature and the California Public Utility Commission. View Josh Guyan’s NaLA Talk here. About Josh Guyan: Josh Guyan advises providers of wireline,…

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2019 NaLA Annual Conference Presentations

About the 2019 NaLA Annual Conference Talks The 2019 NaLA Annual Conference presentations are now available online for NaLA Members. Each conference day included  NaLA Talks and Panel Sessions, where attendees heard from more than a dozen speakers and panelists who provided insight into compelling discussion topics, such as regulatory and government updates, California LifeLine,…

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Sprint Supports Q Link’s Petition for Lifeline Enrollment APIs

In July 2018, Q Link Wireless filed an emergency petition to the Federal Communications Commission (FCC) to immediately change how people submit eligibility proof documentation when they enroll in the Lifeline Program with an ETC online. The FCC’s potential changes will make the online eligibility and enrollment process more difficult, discouraging customers who need Lifeline…

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