26 May 17
200+ Lifeline Advocates Come Together for 2017 NaLA Annual Conference in New Orleans
NaLA Members, The NaLA Annual Conference took place last month, with over 200 members gathering in New Orleans for the event. We are so grateful to all the sponsors, volunteers, and attendees who made this event possible! We heard from over a dozen speakers and panelists who provided insight into compelling discussions on topics such... READ MORE
19 May 17
2017 NaLA Annual Conference Presentations
About the 2017 NaLA Annual Conference Talks The 2017 NaLA Annual Conference presentations are now available online for NaLA Members. Each conference day was comprised of both NaLA Talks and Panel Sessions, where attendees heard from over a dozen speakers and panelists who provided insight into compelling discussions topics, such as the Effects of the…
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19 May 17
Eric Schimpf of FreedomPop Presents “‘Freemium’ Business Model”
Presentation Description: This Panel discussed how to successfully sell “Free”. This topic is particularly relevant for Lifeline ETCs. With a “Freemium” Business Model, ETCs can benefit from providing a low barrier to entry, minimizing the challenge of customer acquisition. In addition to discussing the benefits of offering a free product/service, this NaLA Talk addressed when... READ MORE
19 May 17
Kim Lehman of enTouch Wireless Presents “Leading Through Change”
Presentation Description: Focusing on the work of analytical psychologist and psychiatrist Carl Jung, this NaLA Talk discussed aspects of managing organizational (and personal) change. Subjects in this presentation included how to unleash team strengths, and the use of personality profiles to gain perspective on your personal work to find new ways to approach change. About... READ MORE
19 May 17
NaLA Chairman David Dorwart Presents “NaLA Annual Review”
Presentation Description: This NaLA Talk reviewed the organization’s growth over the last year, as well as additions to the NaLA Board & the appointment of a Treasurer and Secretary to the organization. The review of where we’ve been to where we’re going is a reminder that the unification of Lifeline providers, distributors, suppliers, vendors, and advocates is crucial... READ MORE
19 May 17
Marisa Lorenzo of Kelley Drye Presents “Internal Control, Fraud Prevention & False Claims Act”
Presentation Description: This NaLA Talk discussed internal control and fraud prevention, with some focus on how to avoid Enforcement and False Claims Act exposure. Lorenzo offered strategies for strengthening internal controls, starting with the agent level, through the eligibility process and 497 submissions, and finally during potential investigations by government or third party enforcement. About... READ MORE
18 May 17
Anne Turner of CGM Presents “National Verifier”
Presentation Description: This NaLA Talk discussed the National Verifier, which was originally introduced in the 2012 Lifeline Reform Order and furthered by the 2016 Lifeline Modernization Order. Both orders directed the development of a national database to verify Lifeline eligibility. Included in this talk were goals and functions of the National Verifier database, such as... READ MORE
18 May 17
John Heitmann of Kelley Drye Presents “Privacy Practices for ETCs”
Presentation Description: This NaLA Talk identified best practices for ETCs, discussed applicable privacy laws, and included a look ahead at federal communications privacy enforcement. Additionally, Heitmann discussed the Privacy CRA Resolution, with specific focus on how it opens up opportunity for ETCs and what precursory knowledge will be useful to assure mobile marketing compliance and privacy and data security. About the... READ MORE
18 May 17
John Heitmann of Kelley Drye Presents “Lifeline in Washington: Capitol Hill Update”
Presentation Description: This NaLA Talk discussed the current political climate and how it relates to the Lifeline sector. Recent changes in the White House, House, Senate, and FCC were a large part of the focus, with particular emphasis on Lifeline under Chairman Pai’s FCC. Topics included the early 2017 Lifeline Broadband Provider (LBP) revocations and the in-progress National Verifier,... READ MORE