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• Create Date January 23, 2025
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2024 Consumer Survey Results

NaLA’s Annual Consumer Survey sheds light on life without the Affordable Connectivity Program (ACP).

Results from over 68,000 respondents, collected between November 1 and 20, 2024, highlight the critical need for the Lifeline and ACP programs to connect low-income households.

This year, NaLA’s survey also included more than 30,000 personal testimonies from Lifeline and/or former ACP participants. These stories underscore the profound impact of both programs on consumers and the urgent need for continued support.