JD Hilzendager

As the COO of ViaOne Services, JD is responsible for shaping the strategy of the company’s two ETCs within its business portfolio. With over 24 years of experience in the wireless industry and 10 years in Lifeline, JD brings a wealth of knowledge in navigating the operational and regulatory complexities of the industry. His extensive background spans agent distribution, in-store operations, and e-comm efforts, giving him a unique perspective on how to optimize compliance and efficiency across all facets of the Lifeline ecosystem.