NaLA releases findings from 2022 Annual Consumer Survey
NaLA’s Annual Survey of Lifeline and Affordable Connectivity Program subscribers – conducted between November 21 and December 8, 2022 provides insights into consumer demographics and experiences with FCC internet subsidy programs. The survey results indicate that low-income consumers use Lifeline and/or ACP service to connect to family and to access other government programs, healthcare, jobs…
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Listen to NaLA Board Member, Danielle Perry, talk about Lifeline and ACP on “The Divide” Podcast
Danielle Perry, NaLA Board Member and chief compliance officer at TruConnect, joins host Nicole Ferraro on The Divide, a podcast from Light Reading, to talk about how the company is keeping customers connected through the federal government’s Lifeline program and the Affordable Connectivity Program (ACP). The episode covers discussions about Lifeline and the Affordable Connectivity…
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National Lifeline Association Names Q Link Wireless CEO To Board of Directors
KENNETT SQUARE, PA. (PRWEB) JUNE 06, 2019 The National Lifeline Association (NaLA) announced today it has appointed Issa Asad, founder and CEO of Florida-based Q Link Wireless to the organization’s board of directors. NaLA is the only organization focused on advancing the interests of Lifeline recipients, providers, and program advocates. Lifeline, the federally-run program that provides…
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TracFone Files Second Emergency Petition on National Verifier
November 30, 2018 – TracFone Wireless filed an emergency petition on the National Verifier, urging the FCC to direct the USAC to implement fifteen specific modifications of the National Verifier and its associated processes. This petition follows an earlier filing from TracFone in August 2108, which raised many similar concerns about aspects of the (then…
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NaLA Develops and Promotes Self Regulation in Lifeline Industry
The mission of the National Lifeline Association (NaLA) is to support the Lifeline Industry through “education, cooperation, and advocacy.” To further this goal, NaLA focuses on developing and implementing new self regulation processes. These processes strengthen the effectiveness of the Lifeline Program and bridge the digital divide for low-income Americans. Self Regulation in Lifeline Industry…
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Kim Lehrman and Maheen Cook Present “Introduction to Regulatory Committee (RAGAC) and General Counsel”
About “Introduction to RAGAC and General Counsel”: Board Member Kim Lehrman introduces the NaLA Regulatory & Governmental Affairs Committee and discusses the vision and key deliverables of the committee. This NaLA Talk reviews NaLA’s resources, which include legal and advocate support, the regulatory committee and CA subcommittee, as well as the addition of Maheen Cook…
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Kim Lehrman and Maheen Cook Present “CA LifeLine RAGAC Update”
About CA LifeLine Regulatory Update: This NaLA Talk covered the NaLA Regulatory Committee's focus on California LifeLine. In this Talk, General Counsel Maheen Cook and Board Member Kim Lehrman outlined the priorities for the California RAGAC subcommittee along with next steps, which include finalizing the legislative language, advocacy on Quirk bill, and potentially filing a... READ MORE
Jacob Solomon Presents “Lifeline: A Customer Perspective”
About "Lifeline: A Customer Perspective": In this NaLA Talk, Jacob Solomon of Propel discussed relevant data acquired from the company's FreshEBT app, which provides customers with an easy way to access balances on their EBT/SNAP benefit cards. Findings included FreshEBT users' awareness of the Lifeline Program, consumer satisfaction, and the main reasons for Lifeline device... READ MORE
2018 NaLA Annual Conference Photos
Thank you to all attendees, sponsors, & staff for making the 2018 NaLA Annual Conference amazing! View & download the photos from the panels, talks, & events below. View previous NaLA event photos here. READ MORE
LOBBYING UPDATE: NaLA Members Steve Klein and Jose Cortes Meet FCC Chairman Ajit Pai
NaLA will not let any opportunity slip away without fighting for everyone in America to have access to essential communications services. On Friday, with the help of Florida Congressman, Gus Bilirakis, NaLA members Steve Klein and Jose Cortes were able to meet FCC Chairman Ajit Pai during his tour of the Southeast. During this conversation,…
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